ACCC – For Small Business

Running a small business means ensuring that your advertising, pricing, and sales practices comply with Australian consumer laws. Have you ever:

• Made claims to customers without being 100% sure they were true?
• Left out key information to close a deal?
• Advertised products or services in a way that could be misleading?

The Australian Competition and Consumer Commission (ACCC) works to promote fair competition, protect consumers, and prevent anti-competitive or misleading conduct.

This course will guide you through key compliance areas to help you avoid penalties and build a trustworthy business.

About the Course:

• Part 1: Misleading Conduct and Advertising – Learn how to avoid false or deceptive claims in your business promotions.
• Part 2: Pricing and Unfair Selling Practices – Understand pricing transparency and ethical sales techniques.
• Part 3: Consumer Rights and Guarantees – Know your legal obligations regarding refunds, replacements, and warranties.
• Part 4: Selling Safe Products – Ensure compliance with safety regulations to protect consumers.
• Part 5: Scams – Recognise and prevent fraudulent activities targeting businesses and customers.
• Part 6: Unfair Contract Terms – Identify contract terms that could be deemed unfair under the law.
• Part 7: Unconscionable Conduct – Learn what constitutes unethical business behaviour and how to avoid it.
• Part 8: Exclusive Dealing and Resale Price Maintenance – Understand supplier agreements and pricing restrictions.
• Part 9: Misuse of Market Power – Learn how businesses can compete fairly without exploiting market dominance.
• Part 10: Cartels – Understand illegal price-fixing and anti-competitive agreements.
• Part 11: Concerted Practices – Recognise practices that reduce competition without outright collusion.
• Part 12: Collective Bargaining and Boycotts – Learn how businesses can legally negotiate deals and agreements.
• Part 13: Country of Origin Labelling – Ensure your product labels meet Australian standards.

By the end of this course, you will have a clear understanding of ACCC compliance requirements and how to operate a fair, ethical, and legally compliant business.