What is the balance between skill and chance in our lives? What is the role of uncertainty in our lives? And how can we deal…

Your team is your greatest asset, and as a manager, you’re responsible for their success—yet the roadmap to achievement is often murky. In this course,…

In this course, you will gain practical skills in developing and managing spreadsheets using popular spreadsheet software like Microsoft ExceI. The course will cover essential…

As a customer service representative, you naturally know a lot about your company and its offerings. Paired with compassion, that knowledge allows you to help…

You have probably heard the word “Diversity” pretty frequently both in and out of the workplace, but are you confident you understand what it means…

Understanding Diversity, Equity, and Inclusion (DEI) is essential to creating a healthier community. Once you have grasped the conceptual elements of DEI, – how do…

Where do you see yourself professionally in one year—three years—or five years? What skills do you hope to learn? What’s the next step to move…

Giving employee feedback can be hard—and sometimes a little scary. The benefits to giving feedback are abundant: improved engagement, self-awareness, motivation, and performance. In this…

Giving a product demonstration sounds relatively straightforward. Right? Show what the product is & what it does, then explain its key features and benefits. Right? …

Companies depend on great leadership for success and longevity. Leadership takes many forms and encompasses a number of characteristics. In the workplace, leaders aren’t just…

More than 4 billion people across the globe have an email account and most people check their emails between 10 to 15 times per day,…

Environmental Management Systems (EMS) are vital for reducing environmental impact and enhancing sustainability in organisations.  This course will equip you with the necessary knowledge and…

Desk Work Woes – While desk work may not be considered strenuous physical activity, it can still take a toll on the body. Extended periods…

When you are part of a very large sales team, you are constantly bombarded with new information. You and your colleagues are qualifying contacts, reaching…

The bad news: Workplace eye injuries are common. The good news: Most of them are preventable when you know and follow the fundamentals of eye…

How Do You Make Decisions? Think back to a recent decision you made. Did you go with your gut? Or did you have a technique…

Course Outline:  

Many people expect to be safe at home, at work, and in our places of business. Unfortunately, accidents and voilence do happen and saving a…

It is mandated by law in Australia to have the emergency procedures in-place for any organised workplace (be it an office, an industrial setting or…

As a salesperson, you may have aspirations to move into a management role. There are perks to becoming the boss—more money, less travel, and maybe…