Difficult conversations are inevitable at work. Learning how to navigate difficult conversations constructively is a valuable business skill. Difficult conversations can provide opportunities for growth.…

You can run, but you can’t hide. Most of us have worked with a difficult employee. The bad news is that this employee/s probably has…

Do you often feel overwhelmed and exhausted? We all deal with stressful situations at times, but chronic stress is damaging. Keeping stress under control helps…

Ever feel stressed at work? How do you react to high-pressure situations? Is burnout a threat to your well-being and productivity? The truth is that…

The Scientific Secrets of Perfect Timing is based on the use the science of timing to help people work smarter and live better. In this…

Companies place a lot of emphasis on editorial content, especially when it comes to search engine optimisation (SEO), but words are only half the equation.…

Email is one of the main ways we communicate at work, and we get email all day long. So, is having an empty inbox a…

The fear of failure is a universal human experience. The question that matters is: How do you react to it? In this course, you will…

Many of us avoid conflict. We view confrontation as unpleasant and uncomfortable. Avoiding conflict allows problems to fester and grow. Ignoring issues makes them worse,…

Unproductive meetings consume valuable time in the workplace, yet they remain a fundamental means of communication and collaboration. This course provides a guide to effective…

Think about a typical workday. Do you struggle to check off all the things on your to-do list? Are 10-hour or 12-hour days the norm?…

Modern-day theft scarcely resembles heists and burglaries of the past—it has evolved into the digital sphere, requiring us to learn new security practices alongside the old…

In sales, you will have learned the hard way that a sales approach that works well with  one customer may fail with the next, and…

Have you ever felt unnoticed, undervalued, or underappreciated at work? If so, then you may suffer from a lack of workplace visibility. In this course,…

We often associate sales with charming and persuasive communication, from engaging in lively conversation to pitching and presenting with energy. And it’s true that extroverts…

For salespeople, body language serves two purposes—reading cues from potential buyers and projecting the right message to them. We say as much—if not more—with our…

Enhancing communication skills is essential, whether in a lecture hall or everyday interactions. It involves mastering verbal, nonverbal, and written communication. In this course, you…

Emails are fundamental in business communication, facilitating interactions with clients, colleagues, and supervisors. However, poorly crafted emails can lead to confusion and tarnish professional reputations.…

Visitors to your online store are already halfway sold. The hard part is getting them through the (virtual) door. A stellar product page closes the…

This course equips participants with the skills to identify and assess risks in the workplace. It covers recognising potential hazards, conducting risk assessments, evaluating risk…