Workplace Professionalism

What does it mean to be a professional at work?

How does professional behaviour affect your career?

These questions and more provide the foundation for this course on workplace professionalism.

In this course, you will learn:

• The basics of professional behaviour at work with examples of do’s and don’ts in real-world scenarios
• The fundamentals of professional communication, whether through emails, phone calls, or other formal and informal situations. 

About the course 

• The Fundamentals of Workplace Professionalism
• How to Write Professional Business Emails
• Phone Etiquette for Professionals
• Formal vs Informal Communication
• Check Your Understanding
• Summary