What Do You Want to Be When You Grow Up ? Specialise early. Commit to a single path. That’s what many of us are told we…

Project Management – No matter what field you work in, from manufacturing, engineering, or construction, to marketing and software development, project management will play a…

Have you ever nodded and smiled rather than arguing just to fit in? Preferred to keep the peace and avoid a fight? These are questions…

Providing great customer service is crucial to any successful business. Customer service representatives /agents not only assist customers with products and services, but also make…

Successful presenters never take their audience’s attention for granted; they take every precaution to make their presentation both engaging and easy to digest. Visual aids…

Congratulations! You got the job, but landing a new position is just the first step. Many employers consider the first 90 days—or longer—a trial period.…

When faced with an unfamiliar problem, where do you start? By assessing the issue and possible solutions? By jumping into action with the first strategy…

The future is uncertain—and made even more so by a rapidly expanding workforce skills gap. The workforce skills gap measures the disparity between skills required…

You have been chatting with a prospective client at length, asking insightful questions to identify the client’s needs. You have highlighted your top product recommendations…

What comes to mind when you think of a constructive work environment? Is it one that’s safe? Professional? Welcoming? Everyone has a slightly different answer,…

What comes to mind when you think of a constructive work environment? Is it one that’s safe? Professional? Welcoming? Everyone has a slightly different answer,…

This course covers the identification of hazardous materials, including asbestos, and other hazards in the workplace. It does not cover removal of asbestos, which is…

The ability to stay focused is an essential skill for workplace success—regardless of what you do. If you put all of your energy and focus…

Leaders wear many hats in the workplace—coach, facilitator, and strategist are just a few. When it comes to meeting goals and objectives, problem-solver is one…

If there’s one thing human resources (HR) professionals know to be true, it’s that performance depends on people. Regardless of your product or service, a…

Maybe you got roped into a conversation with a chatty coworker, or perhaps you have developed a compulsive email-checking habit. Maybe you are prone to…

Why is Networking important? Often described as the secret ingredient to driving your career, networking introduces you to coveted opportunities. Not only will it give…

How do you create business presentations that engage your audience, and unite, persuade, or drive them to action? In this course, you will learn About…

Let’s face it – your boss is always busy. You avoid asking questions that somebody else could answer. Perhaps it’s a conflict with a client,…

What Are Phone Scams and Vishing Attacks? You have probably heard of phishing when fraudsters send fake emails that look like they come from real…