There are a handful of customer service skills that can make the difference between an average experience and one that leaves your customers feeling completely delighted.
Do you know what those skills are? Do you have them?Â
In this course, we will uncover four essential customer service skills and give you lots of tips, food for thought and resources for developing these skills.
About the courseÂ
- Introduction
- Overview
- Empathy
- Patience
- Positivity
- Strong Communication Skills
- Putting It All Together
- Going ForwardÂ
Course Content
Course Includes
- 2 Lessons
- Course Certificate
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